Frequently Asked Questions

Yes, Grape Jane ships worldwide! Please note: for shipping outside the EU costs do not include import duties and taxes. Customers are responsible for any customs fees, import duties, or taxes that may apply upon delivery. Grape Jane advises international customers to confirm/calculate applicable import duties and taxes before purchasing. 

If you want to get in touch with Grape Jane, you can contact her 24/7 through email: info@grapejane.com or even via Instagram: @grapejane_ 

All our wines are in stock, so order picking is done on a daily base after the order is finalized.

Grape Jane uses PostNL which is one of the most trustworthy couriers currently available for wine deliveries. Grape Jane always ships within 2 working days after the payment is received. 

If you're curious about when your parcel will be delivered Grape Jane can be contacted at the above-mentioned email address.

There are two factors determining the shipping costs: the country of destination and the total weight of the bottles you would like to have shipped. Please note that shipping cost may vary with exceptional bottles such as Magnum or bottles with an above average mass. 

For shipments within the Netherlands Grape Jane charges €7,95 up to 23 kg.

Shipments within Europe: €11,95 up to 23 kg.

Shipments outside Europe: €18,50 up to 20kg*

*Price depends on volume of shipment and transport surcharge.